PT
PAUL T

1 reviews | Active since Mar 2024

19 Mar 2024, 15:55

unfair treatment to customers

Vox is doing day light *******, how can they want you to pay money for months that u did not use their services in the name of i should pay upfront. now i want to reconnect my services. I have been waiting for a call from Melissa since last week. this insane where can i report this company

0
Replies (2)
Vox Telecom
Vox Telecom's reply19 Mar 2024, 16:02
Official
 Good day, PAUL T 
 
 Thank you for your review. 
 
 Kindly note that the details of your query has been sent to the debtors team to investigate and assist. 
 
 We will provide feedback to  you soonest. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply20 Mar 2024, 10:13
Official
Good day, PAUL T 
  
Thank you for your patience whilst this matter was being investigated. 
 
 Kindly note that we have received confirmation that the debtors team has made contact and assisted with the billing dispute. 
 
 Should you require any further assistance, please do not hesitate to contact us. 
 
 Kind Regards, 
 Vox