unfair treatment

Hi Vox,

Can someone please explain why i have never been informed about the installation fee. At the start when i initially signed up the consulted was sweet and gave a brief information of what the installation entails but there was no time where she stated about the installation fee ,The main thing she advised and kept repeating was the installation that is free.

I agreed ,signed the 2 papers which i assumed was for installation form but none of whatsoever on the form where it stated that the installation fee will be paid by a client.

Surely you were in a rush to signing me up that even the most important information was never provided.

So anyone who is signing up with VOX need to know that they never cover any installation and if it happens that they be any reason that you get to a push to cancel within a year you would eventually be liable for the installation which they fail to inform their clients and even on their contracts they ide that information. Croocks

I am willing to pay for September and October period even though i did not receive the service cause my account was already suspended.

Can we sort this issue for me. I am willing to go even on all your platforms up until this matter is resolved.

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