Unfair customer service and billing

Good day

I use to be a customer with you guys and my service was cancelled on request of rectifying a invoice that you guys forwarded to me in December. The same thing happenes to my mother on the same account she took the TP extender and after more than one explanation or request for her account to be debited with R115 they cancelled the contract and now my mum was called by a collection company to pay an amount of R4000 cancellation fee which she did not cancel the service.

I just had enough of all this and i am going to place this on Hello Peter for everyone to know what kind of service Vox renders to the customer . The very same thing happened to my sisters also and they were placed under debt collectors for service cancelled where billing corrections was supposed to be made.

NB: I AM VERY DISAPPOINTED WITH THIS SERVICE PROVIDERS AND HOPE AND PRAY THEY CAN BE DEALT WITH.

Regards

MK Lewis