Unfair billing practices/Deceptive cancellation policies/unreliable service

I'm extremely disappointed with the service I received from my WiFi provider. Despite paying my subscription, I was left without internet for an unacceptable 3 weeks and 6 days.

To add insult to injury, I was told to pay half of the outstanding amount to have the suspension lifted. I comp****, but shockingly, they switched off the service again. I was promised a credit, which never materialized, and instead, I was asked to pay the remaining balance plus the next month's subscription.

When I requested immediate cancellation due to their empty promises and violations of contract, I was told that I need to provide a month's notice and pay cancellation fee despite the fact that i already had to make alternative plans for internet connection since i work from home. This is unacceptable, considering the subpar service and deceptive practices I've experienced.

It's clear that this provider prioritizes profits over customer satisfaction and fair business practices. I strongly advise against using their services.