BL
Benissa L
1 reviews | Active since May 2018
31 Dec 2025, 07:33
Unfair billing practices
I cancelled well in time. They collected all equipment. I am still being invoiced. Their excuse, I never cancelled the LTE line. What???????? If I cancel I mean cancelling all ….. I am 62, what do I know about LTE and whatever.
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Replies (1)
Vox Telecom's replyOfficial
31 Dec 2025, 08:54Good day Benissa L,
Thank you for your enquiry. We appreciate your patience as we investigate this matter further.
Your enquiry has been escalated to the Debtors team, and feedback will be provided as soon as possible.
Please note that we will communicate directly via our official company channels, as listed on our website.
Thank you for your understanding.
Kind Regards,
Vox
Thank you for your enquiry. We appreciate your patience as we investigate this matter further.
Your enquiry has been escalated to the Debtors team, and feedback will be provided as soon as possible.
Please note that we will communicate directly via our official company channels, as listed on our website.
Thank you for your understanding.
Kind Regards,
Vox
Vox Telecom's reply31 Dec 2025, 08:54
Official
Good day Benissa L,
Thank you for your enquiry. We appreciate your patience as we investigate this matter further.
Your enquiry has been escalated to the Debtors team, and feedback will be provided as soon as possible.
Please note that we will communicate directly via our official company channels, as listed on our website.
Thank you for your understanding.
Kind Regards,
Vox
Thank you for your enquiry. We appreciate your patience as we investigate this matter further.
Your enquiry has been escalated to the Debtors team, and feedback will be provided as soon as possible.
Please note that we will communicate directly via our official company channels, as listed on our website.
Thank you for your understanding.
Kind Regards,
Vox