TL
Tebogo L
1 reviews | Active since Sept 2024
03 Mar 2025, 17:24
Unfair
My subscription has forever been R399 and that's what I pay every month, but they just sent me an sms saying I owe them 471 how is that possible whilst I pay every month that R399 And their customer service line is forever busy
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
03 Mar 2025, 17:39Good day Tebogo.
Thank you for the post.
We have escalated the query to our accounts department. Your collections manager will contact you to assist further.
Regards
Thank you for the post.
We have escalated the query to our accounts department. Your collections manager will contact you to assist further.
Regards
Vox Telecom's reply03 Mar 2025, 17:39
Official
Good day Tebogo.
Thank you for the post.
We have escalated the query to our accounts department. Your collections manager will contact you to assist further.
Regards
Thank you for the post.
We have escalated the query to our accounts department. Your collections manager will contact you to assist further.
Regards
Vox Telecom's replyOfficial
06 Mar 2025, 11:05 Good day Tebogo.
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing query.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing query.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply06 Mar 2025, 11:05
Official
Good day Tebogo.
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing query.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing query.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox