cC
caroline C
1 reviews | Active since Jun 2022
15 Jun 2022, 09:43
*********!!!!!!!!!!!!!!!!! HANDED OVER ,WITHOUT HAVING AN ACCOUNT!!!!!!!!!!!!!!
I have NEVER experienced such bad, ********* service. I app**** for Vox earlier in the year, my application was declined because I had an active fiber line with another service provider. Vox did courier the hardware to me, I didn't accept the hardware from the courier, and the items were returned to Vox. After countless phone calls to their accounts department explaining the same story 50times I have now been handed over to Vericred. I tried several times to come in contact with Vericred, but they are not answering their phones.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! How I'm I EVER going to sort out this problem! Nobody wants to help!
Helpful (0)
Replies (2)0
Replies (2)Vox Telecom's replyOfficial
15 Jun 2022, 13:47Good day, Caroline C
Thank you for your review.
Kindly note that the details of your query has been sent to the Finance team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Finance team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply15 Jun 2022, 13:47
Official
Good day, Caroline C
Thank you for your review.
Kindly note that the details of your query has been sent to the Finance team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Finance team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
28 Jun 2022, 07:41Good day, Caroline C
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact to assist with the billing dispute.
The collection manager will remain in contact until resolved.
Should you require any further assistance, please do not hesitate to contact us on 087 *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact to assist with the billing dispute.
The collection manager will remain in contact until resolved.
Should you require any further assistance, please do not hesitate to contact us on 087 *** or email ***
Kind Regards,
Vox
Vox Telecom's reply28 Jun 2022, 07:41
Official
Good day, Caroline C
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact to assist with the billing dispute.
The collection manager will remain in contact until resolved.
Should you require any further assistance, please do not hesitate to contact us on 087 *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact to assist with the billing dispute.
The collection manager will remain in contact until resolved.
Should you require any further assistance, please do not hesitate to contact us on 087 *** or email ***
Kind Regards,
Vox
