AB
Avinal B

1 reviews | Active since Feb 2013

11 Aug 2025, 10:35

Unbelievable service from a company that was once great

Atrocious attitude and service form Charles and his vetting team

0
Replies (5)
Vox Telecom
Vox Telecom's reply11 Aug 2025, 11:03
Official
Good day, Avinal
 
 Thank you for your post. 
 
 Kindly note that we have sent the details of your complaint to the salese team for assistance. 
 
 We will be in contact with you soonest to assist. 
 Kind Regards, 
 Vox 
AB
Avinal B's update11 Aug 2025, 11:08
Reviewer Update
Charles and his vetting team are unable to assist, so I wish you luck in your endeavors.

AB
Avinal B's update11 Aug 2025, 11:21
Reviewer Update
No Idea, sounds coloured. you will pick him up on call recordings today. the call is recorded on my hosted PBX at 10.23.27. If you need a copy of the recording, I can send it to you
Vox Telecom
Vox Telecom's reply11 Aug 2025, 11:26
Official
Thank you Avinal

Please note that your complaint has been escalated to the relevant team for assistance.
We appreciate your patience and understanding as we work to address your concerns.

Regards
Vox

AB
Avinal B's update11 Aug 2025, 11:30
Reviewer Update
Thank you for the feedback