1 reviews | Active since May 2017

30 May 2017, 20:32

Unbeatable service

<p>I recently had Vumatel install a Fibre line in my home. As an existing Telkom client with a contract I dutifully requested Telkom to migrate my ADSL line to Fibre. 10 phone calls later with multiple transfers between sales and technical departments I was informed that I would have to pay penalties on my ADSL contract as well as taking out a new 24 month contract for fiber. 5 days later and Telkom still had not even processed the order! I gave up on them and decided to FIRE Telkom and opted for Vox </p> <p> </p> <p>20 minutes later and one telephone call and my line was up and running. Within 24 hours my account was open activated and payment sorted. I truly hope that Vox puts Telkom out of business for good! Well done guys!</p>

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Replies (1)
Vox Telecom
Vox Telecom's reply30 May 2017, 20:42
Official

Good Evening Nicole,

Thank you kindly for your positive feedback - we appreciate it.

Please don't hesitate to let us know should you require any assistance on *** or ***.

Our 24/7 Support centre will gladly assist.

Have a great evening!

Kind Regards,

Voxtelecom.