TM
Tshali M
1 reviews | Active since Jan 2021
15 May 2024, 19:45
Unauthorized Debit
I cancelled Vox services a year ago. To my surprise today, they were trying to debit R1999 from my account.
After not using your service for that long now you want to ***** my money. Shame to you @vox.
Please stop *****ing money from my account.
Helpful (0)
Replies (4)0
Replies (4)
Vox Telecom's replyOfficial
15 May 2024, 20:24Good day, Tshali M
Thank you for your review.
Please note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply15 May 2024, 20:24
Official
Good day, Tshali M
Thank you for your review.
Please note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
TM
Tshali M's updateReviewer Update
15 May 2024, 20:42To help you to provide feed back soon. See my cancellation date below and the amount to are deducting from my account.
For your information, I paid the cancellation fee and I am still waiting for you to come and collect your device as promised. Please stop being a *****.
image.jpeg 205.91 KB
image.jpeg 223.29 KB
For your information, I paid the cancellation fee and I am still waiting for you to come and collect your device as promised. Please stop being a *****.
image.jpeg 205.91 KB
image.jpeg 223.29 KB
TM
Tshali M's update15 May 2024, 20:42
Reviewer Update
To help you to provide feed back soon. See my cancellation date below and the amount to are deducting from my account.
For your information, I paid the cancellation fee and I am still waiting for you to come and collect your device as promised. Please stop being a *****.
image.jpeg 205.91 KB
image.jpeg 223.29 KB
For your information, I paid the cancellation fee and I am still waiting for you to come and collect your device as promised. Please stop being a *****.
image.jpeg 205.91 KB
image.jpeg 223.29 KB
TM
Tshali M's updateReviewer Update
15 May 2024, 20:43image.jpeg 205.91 KB
TM
Tshali M's update15 May 2024, 20:43
Reviewer Update
image.jpeg 205.91 KB
TM
Tshali M's updateReviewer Update
16 May 2024, 08:43As per our Telephonic conversation, kindly forward me the communication you claim you sent to me.
I will never allow you to use your ***** tactics with me.
Kindly note that I am going to sue you for an unauthorised debit order, including the charges that I incurred from your attempt to ***** my money.
Thank you for nothing.
I will never allow you to use your ***** tactics with me.
Kindly note that I am going to sue you for an unauthorised debit order, including the charges that I incurred from your attempt to ***** my money.
Thank you for nothing.
TM
Tshali M's update16 May 2024, 08:43
Reviewer Update
As per our Telephonic conversation, kindly forward me the communication you claim you sent to me.
I will never allow you to use your ***** tactics with me.
Kindly note that I am going to sue you for an unauthorised debit order, including the charges that I incurred from your attempt to ***** my money.
Thank you for nothing.
I will never allow you to use your ***** tactics with me.
Kindly note that I am going to sue you for an unauthorised debit order, including the charges that I incurred from your attempt to ***** my money.
Thank you for nothing.