IK
Innocent K
1 reviews | Active since Jan 2026
02 Sept 2026, 09:32
Unauthorized debit
Vox, device returned; refund remains outstanding—please resolve urgently and confirm payment.
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
02 Sept 2026, 09:50 Good day, Innocent
Thank you for the review.
We received your complaint via our company complaint platform.
This has been escalated, we will investigate the matter and provide feedback to you soonest.
Regards
Vox
Thank you for the review.
We received your complaint via our company complaint platform.
This has been escalated, we will investigate the matter and provide feedback to you soonest.
Regards
Vox
Vox Telecom's reply02 Sept 2026, 09:50
Official
Good day, Innocent
Thank you for the review.
We received your complaint via our company complaint platform.
This has been escalated, we will investigate the matter and provide feedback to you soonest.
Regards
Vox
Thank you for the review.
We received your complaint via our company complaint platform.
This has been escalated, we will investigate the matter and provide feedback to you soonest.
Regards
Vox
Vox Telecom's replyOfficial
04 Sept 2026, 13:06Good day, Innocent
Thank you for your patience whilst this complaint was being investigated.
Kindly note that the refund has been completed.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this complaint was being investigated.
Kindly note that the refund has been completed.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply04 Sept 2026, 13:06
Official
Good day, Innocent
Thank you for your patience whilst this complaint was being investigated.
Kindly note that the refund has been completed.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this complaint was being investigated.
Kindly note that the refund has been completed.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox