LM
Leonard M
1 reviews | Active since Jun 2014
10 Jul 2024, 16:07
Unauthorized and unacceptable deduction
I recently canceled my contract with Vox ... well after the specified contractual period. The contract was canceled, the device was uplifted from my premises and returned without reason. A month later my bank account was deducted withe amount of R1999.00. This was unauthorized and also unacceptable. Those who are with this company... please note that this is tantamount to *****
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
10 Jul 2024, 17:06Good day, Leonard M
Thank you for your review.
Kindly note that the details of your query has been sent to the customer service team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the customer service team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply10 Jul 2024, 17:06
Official
Good day, Leonard M
Thank you for your review.
Kindly note that the details of your query has been sent to the customer service team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the customer service team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Vox Telecom's replyOfficial
11 Jul 2024, 13:59Good day, Leonard M
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the customer service has made contact and assisted accordigly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the customer service has made contact and assisted accordigly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply11 Jul 2024, 13:59
Official
Good day, Leonard M
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the customer service has made contact and assisted accordigly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the customer service has made contact and assisted accordigly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Best regards,