1 reviews | Active since Sept 2016
Unauthorised Debit orders
<p>Vox Telecom , have ************ly debited bank account with an amount of R45pm . Unfortunaltey all efforts to stop the debit order have failed by ABSA , who ironically where the ones that furnished my banking details to them and allowed them to debit my account. VOX telecom refuse to reimburse my account for monies debited, despite not having a signed contract. Left with no option but to close my own account. </p>
Good day Shawn Bryant
Thank you for bringing this to our attention. We are currently investigating your request. An agent will be in contact with you shortly.
Regards,
Vox Telecom
Best regards,
Good day Shawn Bryant
Thank you for bringing this to our attention. We are currently investigating your request. An agent will be in contact with you shortly.
Regards,
Vox Telecom
Best regards,
Good Day Shawn Bryant,
Thank you for entrusting us with your request.
Kindly note that Vox Telecom bought the services from ABSA in 2008 and your account was handed over to Vox by ABSA as an active account at the time.
ABSA offered the service as a value added service to all their internet banking customers.
Please note that ABSA did send out a notification to all of the customers on the active base handed over to Vox Telecom at the time to notify them of the change in service.
Unfortunately, we will not be able to process credits on the account for the services rendered by Vox Telecom unless you can perhaps forward us any communication of a previous cancellation submitted to Vox Telecom.
Your account has been cancelled and there will be no further debits.
Thank you.
Regards
Vox Telecom
Best regards,
Good Day Shawn Bryant,
Thank you for entrusting us with your request.
Kindly note that Vox Telecom bought the services from ABSA in 2008 and your account was handed over to Vox by ABSA as an active account at the time.
ABSA offered the service as a value added service to all their internet banking customers.
Please note that ABSA did send out a notification to all of the customers on the active base handed over to Vox Telecom at the time to notify them of the change in service.
Unfortunately, we will not be able to process credits on the account for the services rendered by Vox Telecom unless you can perhaps forward us any communication of a previous cancellation submitted to Vox Telecom.
Your account has been cancelled and there will be no further debits.
Thank you.
Regards
Vox Telecom
Best regards,