BB
Bêrend Badenhorst

1 reviews | Active since Jun 2018

05 Jun 2018, 07:43

Unauthorised debit order from Voxtelecom

Each month an amount of R56 is deducted by Voxtelecom from my ABSA cheque account for years now. I don't even know what "voxtelecom" is! I have not given permission for this debit order. I wish to stop it. I have been unable to stop this debit order.

0
Replies (2)
Vox Telecom
Vox Telecom's reply05 Jun 2018, 08:03
Official

Good day Berend.

Thank you for bringing this matter to our attention.

Kindly note that someone will be in contact with you soon regarding this matter.

Kind Regards

Vox Telecom.

Vox Telecom
Vox Telecom's reply05 Jun 2018, 13:52
Official

Good Afternoon Berend,

As per feedback we received, someone from our Customer Experience Department has been in contact with you and assisted you with your complaint.

Kindly note that our Accounts Department has also been in contact with you and advised you accordingly.

Please do not hesitate to contact us again should you have any other queries on ***.

Kind Regards

Vox Telecom