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shaun L
1 reviews | Active since Jun 2015
25 Oct 2022, 21:38
Unacceptable Vox!
Once again my internet is down! After complaining on Hello Peter my internet was fixed for all of 3 days. I call to try get the problem sorted out and get told it’s TT connects problem and it must be escalated. Who is my service provider? I am sick and tired of Vox. I will never recommend them to anyone!
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
25 Oct 2022, 22:06Good day Shaun L, Thank you for your enquiry. Kindly note that we have escalated your enquiry to our Support team with reference number: VOX***1. We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website.
Kind Regards,
Vox
Kind Regards,
Vox
Best regards,
Vox Telecom's reply25 Oct 2022, 22:06
Official
Good day Shaun L, Thank you for your enquiry. Kindly note that we have escalated your enquiry to our Support team with reference number: VOX***1. We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website.
Kind Regards,
Vox
Kind Regards,
Vox
Best regards,
Vox Telecom's replyOfficial
26 Oct 2022, 10:52Good day, Shaun L,
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , TT connect restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , TT connect restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Best regards,
Vox Telecom's reply26 Oct 2022, 10:52
Official
Good day, Shaun L,
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , TT connect restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , TT connect restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Best regards,