PB
Paul B

1 reviews | Active since Jan 2023

20 Jan 2023, 08:45

Unacceptable service from Vox Telecom

Reference number: VOX***1 I have been trying to get feedback on a refund request since December 2022. A received a call from a consultant early in January 2023 that it will be processed after I had to log more requests and make calls. Since I spoke to the consultant and several more requests I have received no feedback to date. This is not good customer service from Vox Telecom

0
Replies (2)
Vox Telecom
Vox Telecom's reply20 Jan 2023, 10:26
Official
Good day ,  Paul B 

Thank you for the review.
The refund has been approved. Refund loaded for today. 
Your Vox ***

Regards
Vox
PB
Paul B's update20 Jan 2023, 10:30
Reviewer Update
Good day Vox, thank you very much for the prompt feedback and action on this request.