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Arnold N

1 reviews | Active since Jul 2018

18 Jul 2018, 12:59

Unacceptable Service from VOX

Very poor customer service. Waiting a week for someone to get back to me to activate my service. Phoning every hour and no response.

0
Replies (2)
Vox Telecom
Vox Telecom's reply18 Jul 2018, 13:18
Official

Good day Arnold,

Thank you for bringing this matter to our attention.

Kindly note that we will investigate this matter for you and someone will be in contact with you soon in order to assist you

Kind Regards

Vox Telecom

Vox Telecom
Vox Telecom's reply18 Jul 2018, 13:25
Official

Good day Arnold.

Kindly note that our Customer Service Department has been in contact with you and confirmed that the Installations Department has been in contact with you to arrange the installation of your services.

Should you require anything further, please do not hesitate to contact us.

Kind Regards,

Vox Telecom