BT
Bridgette T
1 reviews | Active since Mar 2020
12 Sept 2022, 21:25
Unacceptable service
The accounts and customers service or lack thereof at vox leaves a very bad taste in my mouth. They have handed me over for over R6k for 1 month worth of subscription and no Fibre no router and not even a technician visiting my house. I have logged multiple enquiries and none have been responded to, how dare you ***** a person's credit profile without even responding to any of their disputes.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
12 Sept 2022, 21:49Good day, Bridgette T
Thank you for your review.
Please note that the details of your complaint has been sent to the debtors department investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the debtors department investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply12 Sept 2022, 21:49
Official
Good day, Bridgette T
Thank you for your review.
Please note that the details of your complaint has been sent to the debtors department investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the debtors department investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
29 Sept 2022, 08:51 Good day, Bridgette T
Thank you for your enquiry.
Kindly note that we received confirmation that the collection Manager has been in discussion pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on 087 *** or email ***
Kind Regards,
Vox
Thank you for your enquiry.
Kindly note that we received confirmation that the collection Manager has been in discussion pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on 087 *** or email ***
Kind Regards,
Vox
Vox Telecom's reply29 Sept 2022, 08:51
Official
Good day, Bridgette T
Thank you for your enquiry.
Kindly note that we received confirmation that the collection Manager has been in discussion pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on 087 *** or email ***
Kind Regards,
Vox
Thank you for your enquiry.
Kindly note that we received confirmation that the collection Manager has been in discussion pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on 087 *** or email ***
Kind Regards,
Vox