LVW
Lou-Anne Van Wyngaard

1 reviews | Active since Dec 2024

17 Dec 2024, 20:08

Unacceptable, Horrible service!

If i could give them 0 stars I would!! Been waiting more than a month for them to finish my installation on my line. No feedback. You must spend R100's in airtime to call them everyday and still get nothing!

0
Replies (2)
Vox Telecom
Vox Telecom's reply17 Dec 2024, 20:44
Official
Good day Lou-Anne. 

Thank you for your review. 

We have escalated the query to our projects team. They will contact you to assist further. 

Regards
Vox Telecom
Vox Telecom's reply23 Jan 2025, 10:08
Official
 Good day Lou-Anne. 
 
 Thank you for your patience whilst this matter was being investigated. 
 
Kindly note that we have received confirmation that the Project Management team has made contact and will assist until resovled.

Should you require any further assistance, please do not hesitate to contact us. 
 
 Kind Regards, 
 Vox