Unacceptable Delays and No Communication from Vox Telecom

I am extremely disappointed with the service from Vox Telecom. We have been waiting over three weeks for a WiFi installation, and to date, nothing has been done.

Despite following up multiple times, including sending a formal customer complaint email, I have received no response whatsoever. The lack of communication is just as frustrating as the delay itself. No updates, no timelines, no accountability.

For a company that positions itself as a professional telecoms provider, this level of service is completely unacceptable. Customers should not have to chase endlessly or be left in the dark after committing to a service.

At this point, the experience has been nothing short of pathetic, and I would not recommend Vox Telecom to anyone looking for reliable service or basic customer care.

I sincerely hope this review prompts a response and a resolution, because this has been a deeply frustrating and avoidable experience.