WL
Werner L

1 reviews | Active since Jun 2022

18 Jun 2023, 17:24

Unable to get any kind of service from Vox telecoms

Good day

It is simply impossible to get any kind of service from Vox. Call centres never answers There is no emergency numbers on the Internet And also they do not respond to emails

Can someone, anyone just please give me a urgent call regarding my account. I have been trying since Wednesday to get hold of someone

0
Replies (2)
Vox Telecom
Vox Telecom's reply18 Jun 2023, 19:04
Official
Good day Werner L

Thank you for your review. 

Please note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist with the resolution. 

We will provide feedback to you soonest. 

Kind Regards, 
Vox
Vox Telecom
Vox Telecom's reply20 Jun 2023, 10:07
Official
Good day, Werner L 
 
Thank you for your patience whilst this matter was being investigated. 
 
Kindly note that we have received confirmation that the sales team has made contact and assisted with the new order.

Should you require any further assistance, please do not hesitate to contact us. 
 
Kind Regards, 
 Vox