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Sadia S

1 reviews | Active since May 2020

21 Nov 2023, 14:08

*****ulent Cancellation Charges

They charge cancellation fees when payment was not received for a month and made later , then just turned service back on after payment was received and never reversed the cancellation fees. Now we are getting letters of demand and their accounts team never responds.

0
Replies (1)
Vox Telecom
Vox Telecom's reply21 Nov 2023, 14:27
Official
Good day, Sadia S

 Thank you for the review, Please advise who is the account holder ?
 
 Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
 
 Kindly provide us with your Vox Account number in order for us to assist accordingly.
 
 Regards 
Vox