TA
Thandeka A
1 reviews | Active since Sept 2023
10 Nov 2023, 19:03
*****ULEnT billing from Vox Telecom
Good day, We tried to get fiBre from Vox, their technicians came to install the lines & dug our house, however we never heard from them and we never received any service from then. We followed up & they kept saying they were delayed due to high demand till today. now I am receiving this message from them informig me that they have handed over my account to lawyer. For what services exactly....
Dear ADONISI, your Vox Telecom was handed over to VERICRED.Balance:6836.52.Your Refnr:***.Our CouncilNr:CDC NO 283/03.Pay Now:http://veri.bz/t/Lf1T3lTz Telegram channel:http://veri.bz/t/Lf1T3lTz
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Replies (2)
Vox Telecom's replyOfficial
10 Nov 2023, 19:46Good day Thandeka AThank you for your post.Kindly note that the details of your complaint has been sent to Debtors team for assistance.We will contact you directly to assist with the complaint.Kind Regards, Vox
Vox Telecom's reply10 Nov 2023, 19:46
Official
Good day Thandeka AThank you for your post.Kindly note that the details of your complaint has been sent to Debtors team for assistance.We will contact you directly to assist with the complaint.Kind Regards, Vox
Vox Telecom's replyOfficial
20 Dec 2023, 11:01Good day,Thandeka A
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the Accounts team that the billing query has been resolved.
The necessary amendments have been made on your Vox Account.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the Accounts team that the billing query has been resolved.
The necessary amendments have been made on your Vox Account.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply20 Dec 2023, 11:01
Official
Good day,Thandeka A
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the Accounts team that the billing query has been resolved.
The necessary amendments have been made on your Vox Account.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the Accounts team that the billing query has been resolved.
The necessary amendments have been made on your Vox Account.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox