1 reviews | Active since Nov 2016

23 Sept 2022, 10:22

U are bailed but no service

<div>I dont understand why would HELLOPeter would remove my complaint without ***** VOX resolve my query.... They are making people dont pay internet without being serviced... I will post on all the media platforms until someone calls me... I waiting for the call</div>

0
Replies (2)
Vox Telecom
Vox Telecom's reply23 Sept 2022, 13:09
Official
 Good day Andrew K
  
 Thank you for your post. 
 
 Kindly note that the details of your complaint has been sent to the Finance  team for assistance. 
 
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
  
 Kind Regards, 
Vox
 
Vox Telecom
Vox Telecom's reply07 Oct 2022, 10:41
Official
Good day, Andrew K
 
Thank you for your patience whilst this matter was being investigated. 
 
Kindly note that we have received confirmation from the finance team that the billing dispute on your account has been resolved and the necessary credits was loaded.

Should you require any further assistance, please do not hesitate to contact us on *** or email ***  


Kind Regards, 
Vox