Turn around time for technical problems is atrocious

Item: Vox Telecom
Rating: 1
Author: Anonymous A

My fiber to the home just switches off at might and can sometimes be off for the whole day or it comes on late in the morning. I'm expected to pay my bill on time and in full, yet I am not getting full service

Helpful (0)

Replies (1)

Vox Telecom's replyOfficial

07 Dec 2021, 07:54

Good day Anonymous A

Thank you for your enquiry.

Kindly note that we have escalated your enquiry.

We will investigate the matter and provide feedback to you soonest.

Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website.

Kind Regards,
Vox

Vox Telecom's reply07 Dec 2021, 07:54

Official