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cherie F
1 reviews | Active since Oct 2010
03 Feb 2023, 20:33
Tragic after salea aervice resulting in money taken unauthorised
1 star for swift sale concluded 1 star for good website. 3 stars taken for sending router without an proper cables . Taking money from my bank after the ssue was reported 3x. After 2nd time it was reported Vox called me and pledged ot would be set right but failed to do so
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Vox Telecom's replyOfficial
03 Feb 2023, 22:00 Good day cherie,
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest.
Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website.
Kind Regards,
Vox
Vox Telecom's reply03 Feb 2023, 22:00
Official
Good day cherie,
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest.
Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website.
Kind Regards,
Vox