lV
louis V

1 reviews | Active since Jan 2024

19 Feb 2024, 09:11

TOO MANY EXCUSES

I App**** in December 2023 for a fibre line with Vox whereby they told me the MDU units to my complex was not installed , then i managed to get the MDU units installed and now another excuse of my address not yet loaded on their system , my father recommended Vox as this is what he is using but if this is the service you get from a Network Supplier then no thank you Vox Can Forget about me doing any Business with them or even referring someone else to them , also going to tell everyone i know to stop using such a poor managed Company. We already get so many excuses from our Government then we have to deal with this also . NO THANK YOU .

0
Replies (2)
Vox Telecom
Vox Telecom's reply19 Feb 2024, 09:59
Official
Good day, louis V
 
 Thank you for your review. 
 
 Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution. 
 
 We will provide feedback to you soonest. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply26 Feb 2024, 15:14
Official
Good day, Louis V

Thank you for your patience whilst this matter was being investigated. 
 
Kindly note that we have received confirmation that the Fibre line has been activated and the installation has been completed. 

Should you require any further assistance, please do not hesitate to contact us on *** or email, ***

Kind Regards, 
Vox