tT
tanyae T
1 reviews | Active since Apr 2018
12 Mar 2025, 20:52
To be or not to be in fibre
Enquired about Fibre to my home 05 March 2025... 12 March and heard nothing as yet and when you call the call centre they say they'll get back to me....mmmm...still waiting. Shocking to say the least. Perhaps management could invest in customer care course
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
12 Mar 2025, 21:31 Hi, Tanya!
Thank you for your post.
Kindly note that the above has been noted and escalated to the Sales department for further assistance.
An agent will be in touch with you tomorrow morning during office hours to assist accordingly.
Kind regards,
Vox
Thank you for your post.
Kindly note that the above has been noted and escalated to the Sales department for further assistance.
An agent will be in touch with you tomorrow morning during office hours to assist accordingly.
Kind regards,
Vox
Vox Telecom's reply12 Mar 2025, 21:31
Official
Hi, Tanya!
Thank you for your post.
Kindly note that the above has been noted and escalated to the Sales department for further assistance.
An agent will be in touch with you tomorrow morning during office hours to assist accordingly.
Kind regards,
Vox
Thank you for your post.
Kindly note that the above has been noted and escalated to the Sales department for further assistance.
An agent will be in touch with you tomorrow morning during office hours to assist accordingly.
Kind regards,
Vox
Vox Telecom's replyOfficial
14 Mar 2025, 10:00Good day , Tanya
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Sales team has made contact and assisted .
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Sales team has made contact and assisted .
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply14 Mar 2025, 10:00
Official
Good day , Tanya
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Sales team has made contact and assisted .
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Sales team has made contact and assisted .
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox