DS
Derek S
1 reviews | Active since May 2023
14 Dec 2023, 17:24
Three Stooges Telecoms way better than Vox
lol. Call centre nonexistent. Bots dof as *** faeces. Portal no detail. Quick to take money, but DONT try to follo- up on a delayed order you placed. Laughable.
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
14 Dec 2023, 17:49Good day Derek S,
We have received and acknowledge your complaint.
The details of your complaint has been escalated internally for investigation and urgent attendance.
We will contact you very soon to assist with the resolution and/or feedback of your complaint.
Kind Regards
Vox Team
We have received and acknowledge your complaint.
The details of your complaint has been escalated internally for investigation and urgent attendance.
We will contact you very soon to assist with the resolution and/or feedback of your complaint.
Kind Regards
Vox Team
Vox Telecom's reply14 Dec 2023, 17:49
Official
Good day Derek S,
We have received and acknowledge your complaint.
The details of your complaint has been escalated internally for investigation and urgent attendance.
We will contact you very soon to assist with the resolution and/or feedback of your complaint.
Kind Regards
Vox Team
We have received and acknowledge your complaint.
The details of your complaint has been escalated internally for investigation and urgent attendance.
We will contact you very soon to assist with the resolution and/or feedback of your complaint.
Kind Regards
Vox Team
Vox Telecom's replyOfficial
19 Dec 2023, 12:37Good day Derek S,
The project management team is requesting a alternate contact number, You may send a private message to provide alternative details.
Regards
Vox
The project management team is requesting a alternate contact number, You may send a private message to provide alternative details.
Regards
Vox
Vox Telecom's reply19 Dec 2023, 12:37
Official
Good day Derek S,
The project management team is requesting a alternate contact number, You may send a private message to provide alternative details.
Regards
Vox
The project management team is requesting a alternate contact number, You may send a private message to provide alternative details.
Regards
Vox
Vox Telecom's replyOfficial
22 Dec 2023, 11:54Good day, Derek S,
Thank you for your patience whilst this matter was being investigated.
We have received the request to cancel the order and the cancellation request has been actioned accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
We have received the request to cancel the order and the cancellation request has been actioned accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply22 Dec 2023, 11:54
Official
Good day, Derek S,
Thank you for your patience whilst this matter was being investigated.
We have received the request to cancel the order and the cancellation request has been actioned accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
We have received the request to cancel the order and the cancellation request has been actioned accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox