GX
Godfrey X
1 reviews | Active since Mar 2023
05 Jul 2023, 13:05
Threated with huge bill
I did write a review to get assistance which never came after i did reverse my debit for January February, now i get the Sms to say i owe R6 847, for which service? Because when we join we are told that if u cancel you ql be liable to pay for the wifi equipment to the tune of R2 458, so now the vox expect me to pay the R6 847, what a joke , it was a huge mistake to join with them,after friends warned me against that
Helpful (0)
Replies (2)0
Replies (2)Vox Telecom's replyOfficial
05 Jul 2023, 13:35Good day, Godfrey
Thank you for the feedback.
Kindly note that unfortunately, we were unable to reach you with your previous review to assist with your query. We did provide feedback on your previous review to advise that we were unable to reach you.
We have escalated the details of your query to our Debtors team who will attempt to contact you again.
Kind Regards,
Vox
Thank you for the feedback.
Kindly note that unfortunately, we were unable to reach you with your previous review to assist with your query. We did provide feedback on your previous review to advise that we were unable to reach you.
We have escalated the details of your query to our Debtors team who will attempt to contact you again.
Kind Regards,
Vox
Vox Telecom's reply05 Jul 2023, 13:35
Official
Good day, Godfrey
Thank you for the feedback.
Kindly note that unfortunately, we were unable to reach you with your previous review to assist with your query. We did provide feedback on your previous review to advise that we were unable to reach you.
We have escalated the details of your query to our Debtors team who will attempt to contact you again.
Kind Regards,
Vox
Thank you for the feedback.
Kindly note that unfortunately, we were unable to reach you with your previous review to assist with your query. We did provide feedback on your previous review to advise that we were unable to reach you.
We have escalated the details of your query to our Debtors team who will attempt to contact you again.
Kind Regards,
Vox
Vox Telecom's replyOfficial
14 Jul 2023, 10:37Good day, Godfrey
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply14 Jul 2023, 10:37
Official
Good day, Godfrey
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
