1 reviews | Active since May 2016

12 May 2026, 16:03

This isn't Rocket Science, Don't make it over complicated!!

I am a long standing client with Vox and wanted to open another account. My current contacts details will not work on my new account. I needed to make small changes to contact information, but even after providing that they request the same information already provided and more. What is going on there at Vox?

0
Replies (2)
Vox Telecom
Vox Telecom's reply12 May 2026, 16:42
Official
Good day Johan E,

Thank you for your review.

The details of the above have been escalated to the Customer Service team for assistance.

You will be in contact with soonest.

Kind regards,
Vox Telecom
Vox Telecom's reply14 May 2026, 11:47
Official
Good day Johan E, 
  
Thank you for your patience whilst this matter was being investigated. 
 
Kindly note that we have received confirmation that the sales team has made contact and assisted accordingly.  
Should you require any further assistance, please do not hesitate to contact us. 

 Kind Regards, 
 Vox