1 reviews | Active since Aug 2020
Think twice before using Vox as your service provider.
The worst experience I’ve ever had. The most useless and *********** staff I’ve dealt with. Living in South Africa that is a massive achievement. Everyone you speak to at VOX has a different understanding of your problem. No one knows what’s going on. I constantly need to contact Vox to know what’s happening with my line installation. That in itself is a 60min process to get hold of someone. It’s just shocking and discussing, especially when they brag about being a LEADING SERVICE PROVIDER.
To top it all off, their staff on more than one occasion dropped the line whilst I’m trying to sort out my internet line.
And lastly, I’m still waiting for my internet connection. I started this process on the 3rd of July. If anyone reads this, please think twice before using Vox as your service provider...
