CI
Carey-Leigh Impson
1 reviews | Active since Apr 2018
19 Jun 2022, 08:06
Think twice before moving suppliers!!!!!
We moved over to Vox because we had endless issues with Telkom. Abs have been without service since Monday midday. The feedback from our contact has been helpful, but it’s just not acceptable to have no connection for almost one whole week. It’s beyond frustrating and just not acceptable.
Additional costs to purchase data is just the cherry on the top!
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
19 Jun 2022, 18:49Good day, Carey-Leigh
Thank you for your query.
Kindly note that the details of your review has been escalated to the Support Management team to contact you and assist.
Kind Regards,
Vox
Thank you for your query.
Kindly note that the details of your review has been escalated to the Support Management team to contact you and assist.
Kind Regards,
Vox
Vox Telecom's reply19 Jun 2022, 18:49
Official
Good day, Carey-Leigh
Thank you for your query.
Kindly note that the details of your review has been escalated to the Support Management team to contact you and assist.
Kind Regards,
Vox
Thank you for your query.
Kindly note that the details of your review has been escalated to the Support Management team to contact you and assist.
Kind Regards,
Vox
Vox Telecom's replyOfficial
22 Jun 2022, 09:27Good day Carey-Leigh
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that link has been restored from the Network provider ,Openserve and the Vox onsite team reconfigured the Mikrotik router.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that link has been restored from the Network provider ,Openserve and the Vox onsite team reconfigured the Mikrotik router.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply22 Jun 2022, 09:27
Official
Good day Carey-Leigh
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that link has been restored from the Network provider ,Openserve and the Vox onsite team reconfigured the Mikrotik router.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that link has been restored from the Network provider ,Openserve and the Vox onsite team reconfigured the Mikrotik router.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox