Think before you sign up with VOX, their admin is useless

<p>I recently signed up with VOX telecoms and I must say I am not impressed with their admin. Firstly they sold me a fiber connection and after I signed up, I found out that the fibre connection did in fact not exist. I had to wait a for problems to be resolved before the actual fibre could be installed. I had to follow up with the fire service provider and I have to let VOX know once the fibre was installed. The actual installation from the VOX technician was quick and efficient. The service worked for about a week before it stopped working. Numerouse emails and phonecalls later and the service was recommisioned. Happy days. Next I receieve an invoice which I paid proptly. A week later I received an email to provide a certified copy of my ID and proof of residence not older than 3 months. I comp**** with a certified copy of ID and an Electricity account dated 23 Feebruary 2017. I was then spammed on a daily bases with a count down to when my service will be suspended. I rep**** that I did submit and they should stop spamming me. Obviously this means nothing to VOX. Now I have urgent business to attend to and my service has been suspended. Thank you VOX. I finaly received a phonecall at 12:20 in responce to my call that my interned did not work. I was informed that my service has been suspended because I did not comply to their request. The other email and nitifation I sent on the VOX app was totally ignored.</p> <p>I gave them an ultimatum to check their records and get back to me or I would tell my story on Hello Peter. Needless to say, they did not bother to get back to me and I do not have access to the service I paid for.</p> <p> </p> <p>If you are looking for a service provider that works for one week and then fails or suspends your account, go with VOX. </p> <p> </p> <p>If not, 0please use someone that is capable of providing a service that works</p>