MM
Mphalatji M

1 reviews | Active since Jul 2024

05 Jul 2024, 13:36

They take time to respond to email queries of lost connection

They take time to respond to email queries of lost connection. You will have to call for assistance

0
Replies (2)
Vox Telecom
Vox Telecom's reply05 Jul 2024, 14:30
Official
Good day, Mphalatji!

Thank you for your review.
 
Kindly note that we have escalated the details of your query to our Support team to investigate and assist accordingly.
 
Regards,
Vox Team
Vox Telecom
Vox Telecom's reply09 Jul 2024, 13:31
Official
 Good day,  Mphalatji
 
Thank you for your patience whilst this matter was being investigated. 

 Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved and the link is stable,

 Should you require any further assistance, please do not hesitate to contact us. 
 
 Kind Regards, 
 Vox