They don't care about their customers!

<p>I requested a port from Telkom to Vox VOIP line on 19 October 2016. Gugu Ashefon the supposedly FTTH Area Specialist did nothing with my request after telling me it would take 6 weeks for Telkom to effect the the port. </p> <p> </p> <p>On 5 December 2016, more than 6 weeks later, I enquire and Gugu just says she did not receive my Telkom account, even though it was sent to her and a collegue Colleen ****son on 20 October 2016. </p> <p> </p> <p>I cannot handle lies, but worse of all, I cannot handle people not taking responsibility for their errors. I did not even get an apology from Gugu because now I have to wait until 16 January before Telkom will take port requests. She now just ignores my emails. </p> <p> </p> <p>I tried to get Vox customer services to get her manager to call me, but to no avail. I feel like Vox does not care about their customers </p> <p> </p> <p>Really pathetic customer, once they sign you up, they don't care about you...</p> <p> </p> <p> </p> <p> </p>