TP
Trish P
1 reviews | Active since Apr 2020
17 Jun 2021, 09:41
They debited my account with R1210
They debited my account with R1210. 00 after I had cancelled my contract with them. I have phoned them, emailed them, but they don't seem to care about refunding my money
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
17 Jun 2021, 12:13 Good day, Trish P
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Finance team to assist.
We will investigate the details of your complaint and provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Finance team to assist.
We will investigate the details of your complaint and provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply17 Jun 2021, 12:13
Official
Good day, Trish P
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Finance team to assist.
We will investigate the details of your complaint and provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Finance team to assist.
We will investigate the details of your complaint and provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
24 Jun 2021, 07:27Good day, Trish P
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply24 Jun 2021, 07:27
Official
Good day, Trish P
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox