1 reviews | Active since May 2015
They couldn't give a VOX
Absolutely useless sales team.
Placed my initial order on 12th February and nothing until now.
I have had to prompt at every step of the way, even going as far as doing the internal follow ups my Sales Agent (Aidan Coetzee) should have been doing.
This is terrible service beyond all comprehension.
After accepting the quote, I have still not received anything conforming my order nor inodcating exactly when I am to expect activation (I stay in a Balwin Estate complex with fibre already installed), How long should it take??
Good day Byron,
Thank you for informing us of the above matter.
We have escalated this through to management to investigate and assist. We will provide you with feedback shortly.
Regards,
Vox
Good day Byron,
Thank you for informing us of the above matter.
We have escalated this through to management to investigate and assist. We will provide you with feedback shortly.
Regards,
Vox
Good day Byron.
Kindly note that our Sales Department has been in contact with you and assist you with your complaint.
Should you have any other technical queries or might need immediate assistance , please do not hesitate to contact our 24/7 Service Center on *** | ***.
Kind Regards.
Vox Telecom.
Good day Byron.
Kindly note that our Sales Department has been in contact with you and assist you with your complaint.
Should you have any other technical queries or might need immediate assistance , please do not hesitate to contact our 24/7 Service Center on *** | ***.
Kind Regards.
Vox Telecom.