There's a virus at Vox

Having made an application almost a month ago, I find myself R1000 short (having had to buy data all month and not being able to use it for anything other than the essentials) and STILL without fibre!

It has been almost TWO WEEKS since I last heard from you or anyone else at your company, in response to my request that was supposedly expedited.

NEVER in my life have I experienced such incompetence and shocking service. In a desperate attempt, I even turned to social media, but that proved even more of a waste of my time, air time and sanity! I now find myself in an unprecedented situation, stuck in a flat with a one year old, with no entertainment other than ourselves! And don't even THINK of blaming your inability to provide your company's services on said situation, because I have been trying, without any success, to set up my fibre since long before South Africa even reported it's first case!

Enjoy your three weeks of leave...in fact, perhaps you shouldn't come back because it would be a waste of your time and that of Vox Telecom's and maybe then you'll understand my frustration.