YA
YVETTE A
1 reviews | Active since May 2015
03 Dec 2024, 10:08
There customer service is useless!!!! You never get hold of anyone to help with a problem or query
There customer service is useless!!!! You never get hold of anyone to help with a problem or query. I have mailed them on 29 Nov got an automated email saying they will contact me asap. I mailed my other services same day & problem already sorted with them. The only time you get help from Vox is to buy or upgrade after that NOTHING
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
03 Dec 2024, 10:24Good day, Yvette V
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Project Management team to assist.
We will investigate the details of your complaint and provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Project Management team to assist.
We will investigate the details of your complaint and provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply03 Dec 2024, 10:24
Official
Good day, Yvette V
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Project Management team to assist.
We will investigate the details of your complaint and provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Project Management team to assist.
We will investigate the details of your complaint and provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
06 Dec 2024, 09:40Good day, Yvette V
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your query.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your query.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply06 Dec 2024, 09:40
Official
Good day, Yvette V
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your query.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your query.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox