JM
Joyce M
1 reviews | Active since Nov 2013
18 Jun 2021, 07:46
Their technician called this morning around 9 o clock because it was buffering
Their technician called this morning around 9 o clock because it was buffering.I refered him to my child whos working at home using this not so good fiber.They spoke he told her he was going to reboot the rooter and hell call after an hour.its now going for 6 oclock he has not called now the wifis not working.Poor girl only worked for 1 hour.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
18 Jun 2021, 08:02 Good day, Joyce M
Thank you for your post.
Kindly note that we have escalated your complaint to the Support Management team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have escalated your complaint to the Support Management team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply18 Jun 2021, 08:02
Official
Good day, Joyce M
Thank you for your post.
Kindly note that we have escalated your complaint to the Support Management team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have escalated your complaint to the Support Management team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
22 Jun 2021, 14:39Good day, Joyce M
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the Connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the Connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply22 Jun 2021, 14:39
Official
Good day, Joyce M
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the Connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the Connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox