1 reviews | Active since May 2022
the worst service provider by far
We have been with the service provider since 2020, our contract stated that after a year we can cancel and change to any service provider of our choice. On Friday of easter long weekend April 2022 we lost connection till today we tried changing the service provider, vox blocked them from giving us a service. we called them they said we owed them although they never provider us with a service and if we pay they will connect us till end of May. There were negotiations regarding payments; we paid and they promised to give us connection till end of May.But still no connection they keep saying they will call us they are busy with fog foot . it's almost a month now without internet connection . yhooo if you want to suffer sign up with vox the worst service provider by far
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
We received notification that the line has been released already , and your line is active with your new ISP,
However, one full clear calendar months’ notice is required.
We have received confirmation that the necessary amendments have been made on your Vox Account .
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
We received notification that the line has been released already , and your line is active with your new ISP,
However, one full clear calendar months’ notice is required.
We have received confirmation that the necessary amendments have been made on your Vox Account .
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox