LM
Linah M

1 reviews | Active since Dec 2018

04 Mar 2024, 15:14

The worst service provider !!!****

The worst service ever, my wifi line has been off since Friday and everytime i call i've been told i will be called back to solve my issue, every department just transfers me only for the call to be cut. Vox i s a ****, December i spent the whole month with no connection for a service i paid ,now is the same story.'Cancel your stupid contract and pay me back my money!!!You are ******* and i want my money back!!

0
Replies (2)
Vox Telecom
Vox Telecom's reply04 Mar 2024, 15:43
Official
Good day, Linah

Thank you for your post. 

Kindly note that we have sent the details of your complaint to the Customer Service team for assistance. 
  
 We will be in contact with you soonest to assist. 

 Kind Regards, 
 Vox  
Vox Telecom
Vox Telecom's reply07 Mar 2024, 09:04
Official
Good day,  Linah
 
Thank you for your patience whilst this matter was being investigated. 

Kindly note that the Debtors Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof. 
 
 Should you require any further assistance, please do not hesitate to contact us on *** or email *** 
 
 Kind Regards, 
 Vox