RB
Roland B
1 reviews | Active since Jun 2011
20 Aug 2023, 05:02
The worst service
Dreadful turnaround and hold times. One of the most useless call centers i have ever had the displeasure of dealing with. Their whatsapp function is even worse. Can’t wait for 1 September to change providers.
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
20 Aug 2023, 07:46 Good day Roland Thank you for your post. Kindly note that the details of your complaint has been sent to technical support for assistance. We will contact you directly to assist with the complaint. Kind Regards,
VOX
VOX
Vox Telecom's reply20 Aug 2023, 07:46
Official
Good day Roland Thank you for your post. Kindly note that the details of your complaint has been sent to technical support for assistance. We will contact you directly to assist with the complaint. Kind Regards,
VOX
VOX
RB
Roland B's updateReviewer Update
21 Aug 2023, 10:25I was contacted by Neeresh from VOX on the morning of the 21st. He organized for a technician to rectify the fault and restore connectivity. Thank you, Neeresh.
RB
Roland B's update21 Aug 2023, 10:25
Reviewer Update
I was contacted by Neeresh from VOX on the morning of the 21st. He organized for a technician to rectify the fault and restore connectivity. Thank you, Neeresh.
Vox Telecom's replyOfficial
21 Aug 2023, 10:45Good day, Roland
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply21 Aug 2023, 10:45
Official
Good day, Roland
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox