The worst service ever!!!! Stay far away!!!!!!

VOX after purchase service is the Worst!!!! Stay far far far away. They don’t even deserve a star. I recently moved house and put in a cancellation for the one property and an order for a new line installation. I was called and advised against the cancellation and rather a transfer of ownership to my new tenant. My tenant agreed and this made perfect sense. I proceeded to my new home and got my new line installed and all seemed well. Until the transfer of ownership never took place. I have endless unresolved tickets on my names! Multiple calls later! Over 100 emails and Whatsapps in attempt to get the line transferred . All RICA documents submitted over and over and over again by request! Excuses of HAPPY the account manager being new which shouldn’t be my problem 100 emails later!!!! And still no transfer of ownership and of course a double deduction now at the end of the month because I was advised against cancellation!!!!! Silly me!!!!!!!! But it gets better!!!! Guess what happens next? VOX decides to transfer ownership of the new line at my current property into my tenants name!!!!! The incorrect line two months later!!!! How can one company mess up this much!!!! I am now left without a connection because my line has been incorrectly transferred and account suspended. But wait for it! It gets worse!!!!!!!! Now ofcourse 100 emails and calls later and the most useless whatsapp line…. They won’t send me a cancellation letter so that my fibre company Vuma can release the line to an alternative ISP!!! Do something!!!!!!! I’m so so tired of the horrible support!!!!!