JP
Jaun P
1 reviews | Active since Feb 2023
31 Jan 2025, 15:49
The worst sales experience ever
I took over a transfer account, and on a Friday they cut my internet off. Because the did not see my ID photo I uploaded on their portal I am on the phone with them for more than 3 hours now and no resolve and all I hear is there blaring music as I am transfered from the one person to the other that is not willing or not able to help me. I am going to be without internet an entire weekend because of this sales team
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
31 Jan 2025, 15:57Good day, Jaun P
Thank you for entrusting us with your service request.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number in order for us to assist accordingly.
Thank you in advance
Vox
Thank you for entrusting us with your service request.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number in order for us to assist accordingly.
Thank you in advance
Vox
Vox Telecom's reply31 Jan 2025, 15:57
Official
Good day, Jaun P
Thank you for entrusting us with your service request.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number in order for us to assist accordingly.
Thank you in advance
Vox
Thank you for entrusting us with your service request.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number in order for us to assist accordingly.
Thank you in advance
Vox
JP
Jaun P's updateReviewer Update
05 Feb 2025, 10:07Here is the reference VOX***9 number with that you will find my contact details and can call me.
But it is almost a week of calling the vox customer line between 5 and 7 times a day for your team to tell me they can't help me
I am very disappointed because I used your services before and suggested you to many of my friends. I am disgusted at this point and i never want to work with this company ever again
But it is almost a week of calling the vox customer line between 5 and 7 times a day for your team to tell me they can't help me
I am very disappointed because I used your services before and suggested you to many of my friends. I am disgusted at this point and i never want to work with this company ever again
JP
Jaun P's update05 Feb 2025, 10:07
Reviewer Update
Here is the reference VOX***9 number with that you will find my contact details and can call me.
But it is almost a week of calling the vox customer line between 5 and 7 times a day for your team to tell me they can't help me
I am very disappointed because I used your services before and suggested you to many of my friends. I am disgusted at this point and i never want to work with this company ever again
But it is almost a week of calling the vox customer line between 5 and 7 times a day for your team to tell me they can't help me
I am very disappointed because I used your services before and suggested you to many of my friends. I am disgusted at this point and i never want to work with this company ever again
Vox Telecom's replyOfficial
05 Feb 2025, 10:42Good day, Jaun
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply05 Feb 2025, 10:42
Official
Good day, Jaun
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox