1 reviews | Active since Nov 2022
The WORST ISP in South Africa - VOX TELECOM
Not even worth a 1 star. I would not recommend VOX to my worst enemy. Their customer service and technical assistance are non existent. Spend hours waiting for someone to answer the phone and never respond to any emails. Apparently they don’t have direct communication with Vumatel, and there is nothing they can do but wait for Vumatel to either come to site or whatever it is that the need to do. Why be in business with someone that you can’t even contact directly. I’ve spoken to multiple “support agents” well apparently that’s their titles, and everyone has told me a different story. I’m sick of VOX and I will be cancelling my subscription with them. I’ve asked for a manager to call me back, I’ll be waiting till Christmas 2055…Stay far away!!!!!!
Thank you for your post.
Kindly note that the original fault is still open on the reference VOX***5
The Support team will follow up with the Network Provider , Vumatel ref: ISP-957861 on the progress of the fault and update you on the status.
Regards
Vox
Thank you for your post.
Kindly note that the original fault is still open on the reference VOX***5
The Support team will follow up with the Network Provider , Vumatel ref: ISP-957861 on the progress of the fault and update you on the status.
Regards
Vox
Thank you for your post.
Kindly note that the original fault is still open on the reference VOX***5
The Support team will follow up with the Network Provider , Vumatel ref: ISP-957861 on the progress of the fault and update you on the status.
Regards
Vox
Thank you for your post.
Kindly note that the original fault is still open on the reference VOX***5
The Support team will follow up with the Network Provider , Vumatel ref: ISP-957861 on the progress of the fault and update you on the status.
Regards
Vox
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider, Vumatel completed the re-provisioning of the ONT, The ONT currently stable and correctly configured .
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider, Vumatel completed the re-provisioning of the ONT, The ONT currently stable and correctly configured .
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
