EE
Errol E
1 reviews | Active since Aug 2013
23 Mar 2024, 13:04
The worst ISP
The worst ever internet service provider. Internet down since Thursday. So for the whole weekend no internet because there excuse is that Openserve does not work on weekends. You are also very lucky to get through to their call centre not even to say how pathetic their whatsapp service is. Stay away
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
23 Mar 2024, 13:38Good day Errol
Thank you for your review.
Kindly note that the details of your query has been sent to the Onsite support to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Onsite support to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply23 Mar 2024, 13:38
Official
Good day Errol
Thank you for your review.
Kindly note that the details of your query has been sent to the Onsite support to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Onsite support to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
27 Mar 2024, 21:59Good day, Errol.
Thank you for your patience while the matter was being investigated.
We have received confirmation from the Support team that the on-site callout was completed on 26/Mar/2024.
The router has been replaced and the service is working.
Please do let us know if there is anything else we can assist you with.
Kind Regards,
Vox
Thank you for your patience while the matter was being investigated.
We have received confirmation from the Support team that the on-site callout was completed on 26/Mar/2024.
The router has been replaced and the service is working.
Please do let us know if there is anything else we can assist you with.
Kind Regards,
Vox
Vox Telecom's reply27 Mar 2024, 21:59
Official
Good day, Errol.
Thank you for your patience while the matter was being investigated.
We have received confirmation from the Support team that the on-site callout was completed on 26/Mar/2024.
The router has been replaced and the service is working.
Please do let us know if there is anything else we can assist you with.
Kind Regards,
Vox
Thank you for your patience while the matter was being investigated.
We have received confirmation from the Support team that the on-site callout was completed on 26/Mar/2024.
The router has been replaced and the service is working.
Please do let us know if there is anything else we can assist you with.
Kind Regards,
Vox