NP
Nataliya P

1 reviews | Active since Dec 2022

02 Dec 2022, 12:00

The worst internet

First month with Vox and such a terrible modem with very weak signal. They should tell people ahead about that

0
Replies (2)
Vox Telecom
Vox Telecom's reply02 Dec 2022, 13:14
Official
Good day , Nataliya P 

 Thank you for your review. 
 
 Kindly note that the details of your query has been sent to the Support team to investigate and assist. 
  
 We will provide feedback to  you soonest. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply19 Dec 2022, 11:18
Official
Good day, Nataliya P
 
Thank you for your patience whilst this matter was being investigated.
 
 Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved after the Dual Deco pack was installed.
 
 Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
 
Kind Regards, 
Vox