CK
CK K
1 reviews | Active since Feb 2014
19 Dec 2023, 17:15
The Worst, I Don't Recommend Vox
This provider does not provide anywhere near the speeds you pay for an 80/80 fibre line yielded 20/10 most of the time, or dropped and provided inconsistent internet speeds and for many weeks the speeds were so slow that you could not even use Skype. Some days 5 up and 0 down. They provided an LTE as a fai***** for when fibre went down but it failed when it was usable at all. Experienced a 5-day fibre outage with no customer service, rude and aggressive treatment and arguments over an LTE refund when our service was not connected. Not only are they intolerable to deal with but they cannot provide the service they are contracted to provide.
Helpful (0)
Replies (2)0
Replies (2)Vox Telecom's replyOfficial
19 Dec 2023, 17:52Good day, CK K
Thank you for your review.
Kindly note that we have sent the details of your complaint to the Support team who will contact you shortly to assist further.
Kind Regards,
Vox
Thank you for your review.
Kindly note that we have sent the details of your complaint to the Support team who will contact you shortly to assist further.
Kind Regards,
Vox
Vox Telecom's reply19 Dec 2023, 17:52
Official
Good day, CK K
Thank you for your review.
Kindly note that we have sent the details of your complaint to the Support team who will contact you shortly to assist further.
Kind Regards,
Vox
Thank you for your review.
Kindly note that we have sent the details of your complaint to the Support team who will contact you shortly to assist further.
Kind Regards,
Vox
Vox Telecom's replyOfficial
20 Dec 2023, 12:13Good day, CK K
Thank you for your review.
Please note that we are currently attending to your query through the Regulatory forum and will follow the guidelines set out within that process to provide feedback on your query.
Regards
Vox
Thank you for your review.
Please note that we are currently attending to your query through the Regulatory forum and will follow the guidelines set out within that process to provide feedback on your query.
Regards
Vox
Vox Telecom's reply20 Dec 2023, 12:13
Official
Good day, CK K
Thank you for your review.
Please note that we are currently attending to your query through the Regulatory forum and will follow the guidelines set out within that process to provide feedback on your query.
Regards
Vox
Thank you for your review.
Please note that we are currently attending to your query through the Regulatory forum and will follow the guidelines set out within that process to provide feedback on your query.
Regards
Vox
